AI Copilot
Train AI on your business knowledge and let it assist or automate customer conversations while your team stays in control.
Train AI on your business knowledge and let it assist or automate customer conversations while your team stays in control.
Let AI answer common questions, assist agents, and handle repetitive conversations so your team can focus on complex customer needs.
SignalZen Copilot learns from your website, uploaded files, custom content, knowledge bases, and MCP servers. The more relevant information you provide, the more accurate its responses become.
When a visitor sends a message through your live chat widget, Copilot analyzes the question and searches the knowledge sources connected to your account.
Using your business knowledge and AI reasoning capabilities, Copilot generates a contextual response tailored to the customer's request.
Use Copilot depending on your situation: always, when operators are offline, or turn it off anytime.
Your team can monitor conversations, review AI responses, and take over instantly from Slack, Microsoft Teams, Google Chat, mobile apps, or SignalZen.
Learn more about the Copilot from this F.A.Q
