Audit, measure and configure
The Console is your back office for managing and configuring your Customer Support station.
The Console is your back office for managing and configuring your Customer Support station.
Use Console for integrating with Slack, Microsoft Teams, Live Chat, Email, and other tools that we have in place.
We make it simple by having wizard flows prepared for you.
Customer Support should be an easy and simple process. Make it happen with us.
Monitor your Customer Support performance with key metrics. Improve and repeat.
Improvement is impossible without knowing where to start. Let the statistics of Customer Support KPIs help you.
Having Slack or Microsoft Teams for chatting with your leads or customers is a great deal. On top of that, you can chat through the Console too.
Choose your own comfortable way of chatting with your customers. Slack, Microsoft Teams, Google Chat, Console, or Mobile apps.
View, search, and export your accumulated contacts. By downloading a CSV exported file, access other platforms within your communications toolset.
SignalZen is an integral part of your communication tools infrastructure. Zapier or CSV export are available without limitations.
Configure general or Live Chat widget settings with a simple UI. Decide how your Customer Support station should work.
Customize your Customer Support experience. Use powerful AI features, control, monitor, and engage with your customers through the Console or tools that you already use.
